1.) What is an electronic ticket?

An electronic ticket or e-ticket is used to purchase a seat on a commercial airline. An e-ticket (electronic ticket) is a paperless electronic document used for ticketing passengers. Electronic ticket data is stored in CRS (Computer Reservations System). A confirmation number is assigned to the passenger, along with the flight number(s), date(s), departure location(s), and destination location(s). When checking in at the airport, the passenger simply presents positive identification. Then necessary boarding passes are issued, and the passenger can check luggage and proceed through security to the gate area. All major airlines will charge a fee if passenger insists on paper ticket where itinerary is electronic ticket eligible.

2.) How can I change my travel plans?

Discounted airline tickets often either do not allow any changes, or carry certain restrictions. Before purchasing your ticket, ask your travel agent what are the fees and penalties for changing or canceling your airline ticket.

3.) Can I change the name on the ticket?

Name changes are not allowed on airline ticket and travel documents.

4.) My name is misspelled on the airline ticket. Will this cause any problems?

The name on your ticket must be an exact match with the name on the government issued photo ID/passport. If your name is misspelled on your airline ticket or reservation, please contact us ASAP.

5.) How far in advance should I purchase my airline tickets to get the lowest airfare, and make sure I get them in time for my flight?

It is best to purchase your airline tickets as far in advance as possible to get the cheapest possible airfare. If the airline permits e-tickets, there is no time restriction for delivery. If the airline requires a paper ticket, please choose the appropriate service using FedEx for delivery

6.) Are there any differences between published fares and special airfares?

In short, no! We offer many special airfares that are available only on our website along with regular published airfares that are sold by major airlines. These special airfares are usually below the lowest published fare available directly from an airline company. Most special airfares do not require advance purchase. Seat assignments, and frequent flyer mileage are generally allowed.

7.) How long will it take to receive my refund?

Please allow up to 4-6 weeks to receive the refund after the airline ticket is received. Please note that refunds to a debit card may take longer to process. Check with your financial institution for specific information.

8.) How do I book online?

Simply enter your departure and arrival information in the request page using city names or 3 digit city codes. Our Internet booking engine performs a comprehensive search of the best airfares in the database and displays all flight options. Next, select the best flights that most closely match your travel plans and complete the purchase by input of required information. Once you have completed your purchase, you will receive automatic confirmation via e-mail that will include your airline, cruise, hotel or car reservation details.

9.) How fast do we get our airline tickets?

If the airline will permit an e-ticket, we will e-mail you an e-ticket confirmation. If the airline will NOT permit an e-ticket, and a paper ticket must be issued, we will send the airline ticket via FedEx to the shipping address you enter in the reservation, the charge will depend on the type of shipping service you request.

10.) Are there any differences between published fares and special airfares?

In short, no! We offer many special airfares that are available only on our website along with regular published airfares that are sold by major airlines. These special airfares are usually below the lowest published fare available directly from an airline company. Most special airfares do not require advance purchase. Seat assignments, and frequent flyer mileage are generally allowed.

11.) Are airfares displayed for round-trip or one-way travel?

When you select the cities, dates, and number of passengers, etc., you are given the option of selecting round-trip or one-way travel. If you select round-trip, the price given is for a round-trip airfare. If you select one-way, the price given is for a one-way airfare.

12.) Can I use my debit card to make pay for airline tickets or cruises?

Yes, all flight reservations may be purchased using debit cards that allow for such purchases. Please make sure that your debit card has a daily limit that will cover the total cost of all tickets being issued. Please note: Most debit cards take more time to process refunds, resulting in a delay of the account being credited.

13.) My name is misspelled on the airline ticket. Will this cause any problems?

The name on your ticket must be an exact match with the name on the government issued photo ID/passport. If your name is misspelled on your airline ticket or reservation, please contact us ASAP at info@tripdesigns.com

14.) Can I get a refund if I can't take my trip?

Usually, published fare tickets are non-refundable. In the event you must cancel your trip, most airlines will allow you to apply the value for travel within one year, and penalties apply. Most special airfares allow refunds, with a penalty ranging from $300 up to the full amount of the ticket. Restrictions on changes and cancellations vary.

Once payment has been submitted, changes to your booking are subject to a $300 fee plus the difference in the fare at the time the change is made. Any changes are also subject to availability at that time. Until you contact us and we determine the specific rules of the ticket you purchased and the changes you want to make, we're only able to provide you with the general policies outlined above. Our customer service representatives will calculate additional charges on the day you contact us. Please note: All paper tickets must be sent to our main office for refunds or exchanges. Some airfares may not permit changes once the tickets have been issued

15.) How do I cancel or change my travel reservation?

To cancel or change your travel reservation, please contact one of our customer service agents via e-mail, or telephone to be advised of the specific cancellation policies.